Effective date: July 4, 2025
1. Who we are
Smile Clinic is an orthodontic practice located in the heart of Antwerp.
We are committed to protecting the personal data of our patients and website visitors, in compliance with the General Data Protection Regulation (GDPR).
Contact details:
Smile Clinic
Molenstraat 82,
2018 Antwerpen
BE1013 250 914
info@smileclinic.be
2. What data we collect
When you interact with us — via forms, email, phone, or in-person — we may collect:
• Name, date of birth, contact information
• Health-related details (for scheduling and treatment planning)
• National identification number (for reimbursement purposes)
• Insurance affiliation
• IP address, device/browser info (website analytics, if used)
3. Why we collect it
We collect this data to:
• Process appointment requests and patient registrations
• Provide orthodontic treatment and follow-up care
• Comply with legal and insurance obligations
• Improve our website and services
4. How long we store it
Medical data is stored for at least 30 years in line with Belgian medical law.
Non-medical data (e.g. contact forms) is stored no longer than necessary, usually up to 1 year.
5. Your rights
Under GDPR, you have the right to:
• Access your data
• Correct or delete your data (within legal limits)
• Withdraw consent
• File a complaint with the Data Protection Authority (GBA/APD)
6. Cookies
Our website may use functional cookies and (if applicable) analytical cookies (e.g. Google Analytics). You’ll be informed via a cookie banner where required.
7. Disclaimer & Terms of Use
All content on this website is for informational purposes only and should not be considered medical advice.
Smile Clinic is not liable for any action taken based on the content found here. Always consult a certified healthcare professional for individual care.
All text, visuals, and branding are the property of Smile Clinic and may not be copied or reused without written permission.